Shipping policy
Shipping Policy
This Shipping Policy outlines the terms and conditions related to the processing, handling, and delivery of orders placed with Aqua Blasters. By placing an order, you agree to the terms stated below.
Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Processing times may be extended during high-demand periods, including sales, promotions, or product launches. Orders are not processed or shipped on weekends or public holidays.
Shipping Times
Estimated delivery times are as follows:
- Standard shipping: 7 to 14 business days
- International shipping (if applicable): 10 to 20 business days
These timeframes are estimates only and are not guaranteed.
Shipping Confirmation and Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information.
Tracking updates may take 24 to 72 hours to become active after shipment.
Shipping Costs
Shipping costs are calculated at checkout and may vary depending on the destination and order size.
Occasionally, promotional offers such as free shipping may apply. These offers are subject to change without notice.
Delivery Responsibility
Once an order has been handed over to the shipping carrier, Aqua Blasters is no longer responsible for the package.
We are not liable for delays, lost packages, or delivery failures caused by the shipping carrier, customs processing, incorrect address information, or external factors beyond our control.
Incorrect Address Information
It is the customer’s responsibility to ensure that all shipping details are accurate at the time of purchase.
Aqua Blasters is not responsible for orders shipped to incorrectly provided addresses. If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.
Delays
Delivery times may be affected by factors outside of our control, including but not limited to:
- Customs inspections
- Postal service disruptions
- High order volumes
- Weather conditions
- Local carrier delays
Such delays do not qualify for refunds or cancellations.
Lost or Stolen Packages
Aqua Blasters is not responsible for packages marked as delivered by the carrier but reported as lost or stolen.
In such cases, customers must contact the shipping carrier directly to resolve the issue.
Contact Information
For any shipping-related inquiries, contact:
We aim to respond within 24 to 48 business hours, Monday to Friday.